Live Chat Support
Admins, Employees, and Candidates have access to ERIN live chat support. We do not outsource our support, this is 100% live support from our best-in-class support team located in Pittsburgh, PA. Extended hours available for international customers!
ERIN Support
Live chat, Phone, and Email support are available for all customers. Dedicated rollout specialists and custom training materials are added to make your launch as successful as possible. Don’t buy a platform just to watch employee participation fail – engage our customer success team to ensure you hit your objectives every step of the way!
Implementation & Rollout
Our customer success team will walk you through a checklist that clearly outlines what needs to be completed for launch. We work hard to make sure your integrations, marketing materials, and customizations are ready and reliable for your launch!
Dedicated Customer Success Manager
Enterprise customers are assigned a dedicated point of contact that is available for everything from employee training, to integration support, to general questions. Our success is your success!
