Like many retail businesses, Tri Star Energy faced the challenge of employee retention and the issue of manually tracking employee referrals, which was a time-consuming and inefficient process. They needed a more affordable and streamlined solution that would automate the referral process and eliminate the need for manual tracking. Before implementing ERIN, Tri Star Energy had employees fill out a form and HR had to enter the information into their backend system to process it. They wanted a platform that was easy to use, accurate, and could grow with them.