ERIN, AI Employee Referral Platform
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Vi Living Boosts Employee Referral Hires to 35% with ERIN

April 12, 2024

Vi Living Boosts Employee Referral Hires to 35% and reduces Administration by 75% with ERIN

CASE STUDY INFO

Background

Vi Living significantly enhanced its employee referral program by adopting ERIN, a platform chosen for its advanced technology, ease of use, and seamless integration with existing systems. This strategic move, aimed at overcoming the limitations of their manual process, resulted in a 40% boost in hires from referrals and a reduction of administration time by 75%, all supported by 43% employee adoption across the organization.


ERIN’s features, including a user-friendly mobile app and gamification, along with a comprehensive implementation strategy, have transformed Vi Living’s approach to talent acquisition, demonstrating a commitment to continuous improvement and technological advancement.

“ERIN has been a tremendous help in streamlining our referral program. The time spent administering the program has decreased by 75% and the gamification has kept our employees engaged, so our referred candidate pipeline is consistently flowing.”

Claudine Trudeau

Vi Living

Customer

Vi Living

Industry

Healthcare

Company Size

3,000+

Location

United States

Results from ERIN

The adoption of ERIN significantly transformed Vi Living's referral process, making it more efficient and accessible to a wider range of employees. The early results demonstrate a positive impact, indicating a successful solution to the initial problem.

6 Months with ERIN:

35% Hires from
Employee Referrals

43% Employee
Adoption

75% Reduction in
Administrative Hours

Background

Before ERIN, Claudine Trudeau, Strategic Talent Acquisition Leader, told us their employee referral process was very manual and time consuming. They were manually tracking the applicant name and the employee who referred them, and then referring back to the list several months later. It was limited in scope and only involved the same group of employees in the referral process.

The Problem

  1. Their employee referral program was manual: time-consuming and limited in scope
  2. Their employee referral program was inefficient: Only involved the same group of employees in the referral process
  3. Only 25% of all hires came from referrals before ERIN

Solution

Vi Living evaluated four different referral platforms and ultimately selected ERIN and here’s why:

  1. Advanced technology / Product maturity 
  2. Ease of use
  3. Seamless integration with their existing ATS, and payroll
  4. User-friendly mobile app
  5. Engaging gamification, leaderboards, and point system
  6. Fully automated employee referrals
  7. Referral and Bonus Tracking functionality
  8. Social media sharing and unique referral link capabilities

 

These features aimed to streamline the referral process and make it more accessible and appealing to a broader range of employees.

Implementation

The implementation strategy for ERIN included integrating it into the new hire onboarding process and launching a comprehensive communication campaign. 

  1. Communications app: Used their normal communication channels for regular updates, tips and success stories
  2. Monetary incentives: Through a point system in ERIN that was redeemable for gift cards

Results

  • 35% Employee Referral Hires (a 40% increase)
    Vi Living increased from 25% hires from employee referrals to 35%.
  • 43% Employee Adoption
    Nearly half of all employees are registered to submit referrals using ERIN. They accomplished this by including the employee referral process in the onboarding session for new hires, constantly promoting the platform, and including the importance of participation in all company-wide updates. A single location had nearly complete adoption with 98% of the employees participating.
  • 75% Reduction in employee referral administrative time.
    The HR & Payroll team found the system easy to use and effective: ERIN was a lot better than their manual time consuming employee referral process. Saved 75% of their time per employee.

Additional Benefits

  • Streamlined process: This led to a more efficient and engaging referral program
  • Improved communication tools: Sharing regular updates, tips and their own success stories
  • Expanding the scope of the referral program: further increasing efficiency and employee engagement in referrals

Conclusion

The adoption of ERIN significantly transformed Vi Living’s referral process, making it more efficient and accessible to a wider range of employees. The early results demonstrate a positive impact, indicating a successful solution to the initial problem. Vi Living’s ongoing efforts to enhance the system further underscore its commitment to continuous improvement in its talent acquisition strategy.