ERIN, AI Employee Referral Platform
Solutions · Employee Engagement

Turn employees into active hiring partners.

Increase employee participation, referral activity, and hiring results with AI-powered engagement campaigns, mobile and SMS referrals, and employee-powered sourcing, all in one platform.

Engagement journey
Open job
Awareness
Participation
Referral
Hire
70%+
participation
referral lift
55%
lower CPH
01The employee engagement problem

Most referral programs fail because employees can't, or don't, participate.

Employee engagement in hiring isn't an attitude problem. It's a design problem. Legacy employee referral software assumes employees will log into a desktop portal, search a job board, and fill out a referral form they don't have time for. They won't. The good news: when engagement is designed correctly, mobile, SMS, AI-personalized, visible, and rewarded, participation jumps from single digits into the 70%+ range.

Employees forget jobs are open

Without proactive, role-relevant nudges, employees lose track of what's hiring inside their own company.

Programs are difficult to use

Old referral portals demand desktop logins, long forms, and resumes employees don't have on hand.

Limited communication

Quarterly all-hands mentions aren't communication, they're noise. Employees need targeted, timely outreach.

Lack of visibility

Employees don't know what referrals are worth, where their submissions stand, or whether they've been hired.

Poor referral experiences

If submitting a referral takes more than 30 seconds, most employees won't bother, especially on the front line.

No recognition

Referral programs without recognition, leaderboards, or visible bonuses drift into invisibility within a quarter.

02Why employee engagement matters

Engaged employees compound every recruiting metric you care about.

Employee engagement is the multiplier on every other recruiting investment. Engaged employees refer more, share more, convert more candidates, and stay longer, and so do the people they refer. Higher employee referral engagement means higher referral volume, better candidate quality, stronger employer brand, and dramatically lower cost-per-hire across the workforce.

more referrals from engaged employees vs unengaged
70%+
participation rates on ERIN-powered programs
55%
lower cost-per-hire on engaged referral programs
70%
higher 1-year retention for referred hires
03How ERIN Refer drives engagement

An employee experience built for participation, not paperwork.

ERIN Refer is an employee referral platform engineered around how employees actually behave. Personalized campaigns reach the right people. Mobile and SMS referrals work in 30 seconds or less. Bonus tracking, automated communications, and a unified employee portal keep participation visible from first referral through payout.

ERIN Refer
  • Employee portal, web, mobile, SMS, and QR-driven participation
  • Native iOS and Android apps for sub-30-second referrals
  • Text-to-refer for deskless, retail, healthcare, and field workers
  • Personalized referral campaigns powered by AI
  • Automated bonus tracking, eligibility, and payroll handoff
  • Recognition, leaderboards, and milestone communications
04How ERIN Source creates referral opportunities

Most employees want to help, they just don't know who to refer.

ERIN Source eliminates the "I don't know anyone" blocker that kills most referral programs. The model identifies likely candidates from inside employee networks and serves them up as ready-made referrals and warm introductions, dramatically increasing participation among employees who would never have submitted an unprompted referral.

  1. 01
    Job

    Recruiter pastes any job URL into ERIN Source.

  2. 02
    Employee

    AI ranks the employees most likely to know strong candidates.

  3. 03
    Suggested candidate

    ERIN surfaces named connections from inside the employee's network.

  4. 04
    Referral

    The employee confirms the referral or warm intro, in one tap.

  • AI ranks employees most likely to know strong candidates
  • Surfaces named candidate connections inside employee networks
  • Generates referral asks, employees only need to say yes
  • Enables warm introductions where employees don't want to formally refer
  • Recruiter-led, makes participation effortless for employees
  • Works on any job URL, no rollout required
05Modern employee engagement strategies

Six engagement levers ERIN supports out of the box.

Mobile-first experiences

Native iOS and Android apps so employees can refer in under 30 seconds from anywhere, break rooms, plant floors, between patients, on the road.

SMS engagement

Text-to-refer and SMS campaigns reach deskless, clinical, retail, and field employees that email never touches.

Personalized outreach

AI matches roles to the right employees, only the people most likely to help get the ask, in language tuned to their team.

Gamification

Leaderboards, streaks, and milestone bonuses turn referrals into a visible, social, ongoing employee activity.

Recognition

Public thank-yous, manager shout-outs, and bonus visibility make every referral feel valued, not anonymous.

Communication

Automated nudges, milestone updates, and bonus status keep employees engaged from first referral through payout.

06Inside the engagement platform

Every touchpoint that turns awareness into participation.

AI Engagement Campaigns

Auto-launched, role-specific campaigns that activate the right employees for each open req.

SMS Referrals

Text-to-refer for deskless and frontline employees, no login, no app required.

Mobile Referrals

Native iOS and Android apps so any employee can refer in under 30 seconds.

Referral Tracking

Employees see exactly where their referrals stand, submitted, interviewed, hired, paid.

Bonus Visibility

Bonus amounts, eligibility, milestone payouts, and status visible to every employee at all times.

Personalized Recommendations

ERIN recommends roles to each employee based on their network and history, not blasted spam.

Employee Portal

A single, branded portal where employees can see open roles, submit referrals, and track outcomes.

Candidate Suggestions

ERIN Source surfaces named candidates from employee networks, employees just confirm or introduce.

Social Sharing

One-tap LinkedIn, Facebook, Instagram, and X sharing, with referral attribution baked in.

QR Codes

Posters, badges, and packaging turn into referral surfaces with role-aware QR codes.

Recognition Programs

Leaderboards, milestone badges, and manager shout-outs that keep participation visible and rewarded.

Analytics

Participation, top referrers, source-of-hire, time-to-fill, and bonus spend in a single dashboard.

07Industry examples

Engagement built for the way your workforce actually works.

Healthcare

Increase participation among nurses, caregivers, physicians, and clinicians, where mobile and SMS referrals reach employees email never does.

RN engagementCaregiver referralsPhysician advocacyAllied healthBehavioral health

Retail

Drive engagement across store employees with mobile, SMS, and store-level campaigns purpose-built for high-turnover, frontline teams.

Store associatesMulti-unit teamsSeasonal hiringShift leadsDistrict programs

Manufacturing

Activate frontline workers with SMS referrals, QR codes, and recognition built for plant-floor and shift-based workforces.

Plant operatorsSkilled tradesTechniciansShift supervisorsPlant leadership

Hospitality

Engage hourly employees in restaurants, hotels, and venues with quick mobile and SMS-based referral experiences.

Servers & FOHBack-of-houseHousekeepingFront-deskProperty leadership

Transportation & Logistics

Increase referrals among drivers and field workers, text-to-refer and mobile-first experiences built for life on the road.

CDL-A driversLast-mile driversWarehouse teamsDispatchFleet leadership
08Employee referral program participation benchmarks

Where most programs land, and what high-engagement programs look like.

Employee referral participation is the single most predictive metric of a healthy program. The biggest gap in the industry isn't bonus size or job count, it's how many of your employees are actually active in a given period. Here's where programs typically sit, and what high-engagement programs do differently.

5–10%
Typical participation in legacy referral programs
30–50%
Industry average for modern programs
70–98%
Participation on ERIN-powered programs
Ways to increase engagement
  • Move from desktop-only portals to mobile + SMS access for the frontline.
  • Send role-targeted referral asks, not company-wide blasts.
  • Show bonus amounts, status, and milestone payouts to every employee.
  • Use AI to recommend the right candidates and the right employees for each role.
  • Recognize top referrers publicly, leaderboards, manager shout-outs, milestone badges.
  • Run continuous AI-driven engagement campaigns, not one-off launches.
09Customer success

Engagement outcomes from ERIN customers.

ResultsCX
ERIN customer
73%
employee participation
385,530
referrals submitted
8,116
referral hires
Vi Living
ERIN customer
98%
employee adoption
10×
increase in referral volume
35%
of hires from referrals
ERIN Studio · Free

AI-generated employee engagement campaigns.

ERIN Studio is a free AI toolkit for recruiting and HR teams. Generate employee engagement campaigns, recruiter and HR email templates, posters, and referral promotion assets in minutes, all on-brand and ready to launch.

  • Engagement campaigns
  • Email templates
  • Promotion assets
Explore ERIN Studio
10FAQ

Employee engagement for hiring, answered.

11Resources

Build a referral program employees actually use

Build an employee referral program employees actually use.

ERIN helps organizations increase employee engagement, referral participation, and hiring results through automation, AI, and employee-powered sourcing.