ERIN follows personal data guidelines outlined in CCPA and GDPR and does not sell personal information about its users to third parties.
1. Types of Information We Collect
Erin collects two kinds of information about users: (a) information that you provide which personally identifies you; and (b) information that does not personally identify you which we automatically collect when you visit our website or mobile app.
- Non-Personal Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and other non-identifiable information.
2. How We Collect and Use Your Information
We do not collect any PII unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use the ERIN website or mobile app.
3. Sharing Information with Others
In certain instances we may also share your PII with our third party vendors performing functions on our behalf and other companies who provide us marketing or promotional assistance, analyze our data, assist us with customer service, etc. Our vendors agree to use this information, and we share information with them, only to carry out our requests.
For example, in order to provide the best possible experience for you, we provide non-identifying information to Google Analytics and MixPanel. Google Analytics and MixPanel provide usage and tracking information about each session on our website and app, allowing us to provide the most reliable and user friendly service. Additionally when interacting with services such as ERIN Free, Purchase a license of ERIN Pro, or requesting information on our Website, your information may be stored in HubSpot for conversation tracking.
5. Unsubscribe Requests
We will send you solicitations and mailings only if you have previously indicated that you wish to receive them. If you do not wish to receive solicitations from us, you can “opt-out” by accessing your account online and editing your account information to no longer receive such mailings.
6. Transfer of Assets
ERIN may sell or purchase assets. Collected information is an asset. If another entity acquires ERIN or all (or substantially all) of our assets, the personally identifiable information and non-personal information we have about you will be transferred to and may be used by this acquiring entity.
7. Use in Legal Proceedings
Notwithstanding anything herein to the contrary, we reserve the right to disclose any personally identifiable information or non-personal information about you if we are required to do so by law, with respect to copyright or other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our website, mobile app, or other users; or (d) in an emergency to protect the health and safety of our website or mobile app users or the general public.
8. Public Forums
9. Keeping Your Information Secure
10. Other Sites
Our Website may link to or contain links to other third-party websites that we do not control or maintain. We are not responsible for the privacy practices employed by any third-party website. We encourage you to note when you leave our Website and to read the privacy statements of all third-party websites before submitting any personally identifiable information.
11. Accessing your Personally Identifiable Information
You have the right to view your PII that ERIN stores and know the uses of this PII. If you would like to view this information at any time, ERIN will provide a full report upon your request.
To receive your report:
Please Call: 1-833-374-6277 ext 701
Please Email: [email protected]
12. How to Correct or Update your information
You may change any of your PII in your account online at any time by accessing your account in accordance with instructions posted on the ERIN website or mobile app. You can also make corrections to any personally identifiable information you have provided, review any of the information we have retained, how we have used it, to whom we have disclosed it, or delete any and all PII at any time by contacting as indicated below.
Be advised that updating or deleting certain information may cause your account to become deactivated. If you are uncertain about what data is required, please confer with ERIN’s support team before deleting any data.
If you decline your invite to join the ERIN platform as either an employee or as a referral, you will not be registered as a user. ERIN will immediately remove your name and contact information from our systems upon request. You will not be contacted or solicited for any purpose from our team.”
Attn: Privacy Compliance Officer
Email: [email protected]